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Terms and conditions

These terms govern your use of facilitra.com and, where applicable, the Facilitra Field and Facilitra Bookings products. Product-specific conditions (pricing, SLA, support) are agreed in the service contract signed at account activation.

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1. Subject

These terms govern access to and use of facilitra.com. The commercial section of the website doesn't constitute a binding offer: any service is contracted under a separate document with specific conditions.

2. Acceptable use

By using the website, you agree not to:

  • Attempt to access non-public parts of the system.
  • Run load tests, scans or intrusion attempts without written authorisation.
  • Reproduce content without proper attribution (blog articles are CC BY 4.0).
  • Use the website for unlawful purposes or contrary to good faith.

If you find a vulnerability, we appreciate responsible disclosure to security@facilitra.com before going public.

3. Intellectual property

Brand, logo, design and code of the site belong to Facilitra. Blog articles are published under Creative Commons Attribution 4.0, you can quote and republish them as long as you link to the original.

4. Liability

Informational content on the blog, case studies and site materials is offered "as is". It doesn't constitute legal, medical or business advice for your specific case. If you need an opinion, consult a professional.

Facilitra is liable for direct damages arising from contracted products, on the terms set in the service contract. This limitation doesn't apply to wilful misconduct or gross negligence.

5. Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute, both parties submit to the courts of Huelva, unless consumer law mandates otherwise.